NPS surveys to measure and improve loyalty

Create 0–10 surveys, capture feedback in seconds and get real-time reporting. Integrates with WhatsApp/SMS/email and your CRM/ERP.

What is NPS?

Net Promoter Score = %Promoters (9–10) − %Detractors (0–6). Passives (7–8) are not counted. Aim: 30+ is healthy.

How likely are you to recommend us to a friend or colleague?

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Simulated results (local): —

Key features

Web link, QR, WhatsApp (Twilio), SMS, email and kiosk at point of sale.

Customize logos, colors and messages by country/company/campaign.

Filter by branch, channel, product, language, date and agent.

Auto-create tickets for detractors. SLA and follow-up.

Period dashboards, global/segment NPS and historical comparison.

Webhooks and REST API. Connect to SQL Server, Salesforce/Zoho, SIAT/ERP.

$19 / month

$49 / month

$99 / month

*Subject to fair use policy. Overage billing available.

Name

Company

Plan

Message

NPS = %Promoters − %Detractors. Promoters: 9–10, Passives: 7–8, Detractors: 0–6.

Detractors

Passives

Promoters

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NPS